Frequently Asked Questions
1. How long has Horizon Motor Coach (HMC) been in business?
2. What is required to reserve a bus?
3. What size motor coaches does Horizon have?
4. How much insurance does Horizon Carry?
5. What is your cancellation policy?
HMC cancellation policy is that you must cancel 30 days in advance to receive a full refund of your deposit.
a. Cancellation policy for Extreme Weather
You can postpone your trip for up to a year.
b. Cancellation policy for Pandemic, Epidemic or Terrorism
Your charter will be cancel automatically and a refunded will be issued.
6. How far in advance can I book my trip?
7. Does your buses have DVD or VCR?
8. Is smoking allowed on the bus?
9. How far does Horizon travel?
10. What happens if our bus breakdown?
11. Can I request the bus and driver we want for our trip?
Quote Request and Contact Information
Location and Phone
949 Appling Harlem Rd
Harlem, GA 30814
Horizon Motor Coach as added safety precautions to ensure a clean safe ride for all of our customers, we follow strict 10-point daily sanitation procedures that includes:
- Fully Disinfected Coaches
- Hand Sanitizer Station
- CDEC/EPA Approved Disinfectants
- Attention to Critical Touch Points
- Complete Coach Disinfectant Fogging
- HVAC Disinfection
- Masked Drivers
- Attention to Detail (reading lights/air nozzles, rails, handles)
- Commitment to Professional Safe-Care
We regularly sanitize and clean between trips and during long overnight trips. HMC drivers are trained in safety and cleanliness procedures. HMC have protocols in place to safely distance passengers when possible.
Upon returning to HMC our coaches will be disinfected with a 32-critical touch points with CDC identified disinfecting solutions with an aerosol applicator. A Just Cleaned sticker with date and time and will be placed in the coach window after each disinfection.
Please take a few minutes to complete the following form so that we can prepare a quote for your required service(s). A representative will contact you via email, fax or phone as the quote is completed. Any information we receive will be kept confidential.
Please allow 2 business days (48 hours) for one of our representatives to follow up your request.